MozCon 2013 – Carin Overturf – How to Moz Lingo: Cross-Team Communication When Crisis Hits

Mozzy does not always mean bright and shiny. Sometimes things go south, and it’s these times when good communication across all teams, technical and not-so-technical, is critical. Carin brings the tactics she’s learned about effective crisis management after surviving a few storms as a technical manager on the Mozscape team.

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