How Customers Experience Your Brand ft. Brian Solis

Buy X:The Experience when Business Meets Design here:

Do you want to know how your customers experience your brand today? Or how your customers really feel? Are you curious about what your customers say when you’re not around? // In today’s video, I go over Brian Solis’s new book, X: The Experience When Business Meets Design, and it is a game changer!

Brian Solis shares why great products are no longer good enough to win with customers and why creative marketing and delightful customer service are not enough to succeed. In X, he shares why the future of business is experiential and how to create and cultivate meaningful experiences.

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